For RCM experts · the deep-form summary

The case, as you'd want to test it.

If you've spent a career inside legacy AdminConsole / ClientConsole tooling, the questions are very specific: how do rules work, how do EDI flows recover, what's seeded for my state. This page is the short index into the answers, with deep links to the surfaces.

How is a claim scrubbed without stored procedures?

PRE_SUBMIT_VALIDATE rule artifacts. Content- addressed YAML, scoped against the 7+1 dimensional matrix (org, site, facility, billing entity, payer, program, service line, state), with effective dating + a paste-a-claim simulator that returns the winning rule and the also-rans. The legacy usp_ScrubClaim_<Payer> procedure becomes a YAML file you can diff.

See the rules engine →

How does the platform recover from a lost batch?

Replay surface with DLQ + exponential backoff + idempotent re-submit. Per-row failure reason, retry count, audit log per replay. "We lost a batch" used to be an incident; on the new platform it's a row in a table with a button.

See the EDI engine →

What modifier policy can the customer actually own?

Five-trigger modifier injection (credential, POS, time, telehealth, group) plus a modifier validation rule kind with its own simulator. Per-payer precedence is explicit, not buried in T-SQL. The state-rate-code and HA-HZ / U1-UD modifier catalogues are master-side and quarterly-refreshed.

See modifier rules →

Can the EDI engine actually do my partner?

Trading-partner directory with a capability matrix per partner. 270/271, 276/277, 277CA, 278, 834, 835, 837P, 837I, 999, TA1 — each capability enforced at config time. Credentials live in Key Vault, not on the application surface. Companion guides are Monaco YAML + live 837/270 preview.

See the transaction inventory →

Is my state and my program already configurable?

Nine first-class program categories; deep seed for OH, NY, NJ, PA; rate-code seed for TX, CA, NY, FL, PA. Codes, modifiers, group-size rate bands, EVV configuration are all configuration-layer, not application-layer. Adding a category = one canonical_program row + state-scoped YAML.

See program coverage →

What happens when CMS releases a new HCPCS or ICD-10?

Quarterly + annual ingestion harness on the master-data roadmap. HCPCS Level II quarterly, ICD-10 annually, POS / TOB / Revenue / modifier catalogs already live. NCCI PTP + MUE seeded for BH today, full CMS on the roadmap (which removes the $5K-$15K/year/customer commercial-scrubber spend).

See master data →

How is denial-resolution different?

Auto-correction handler registry + per-CARC success rate views. A materialised view exposes success rate per CARC; new handlers are TypeScript functions registered against a CARC, not stored procedures. Phase two will close the loop with an autonomous agent that proposes corrections, dry-runs them, and queues human-approved re-submits.

See AI-first development →

How does ingestion handle a per-EMR mapping change?

Versioned YAML mappings + visual editor + Monaco + diff + dry-run. Per-customer SSIS / Talend pipelines become per-customer YAML files in /admin/ingestion/mappings. Roll back by re-publishing a prior version; no service window.

See the application surfaces →
Everything an analyst would have asked back-office engineers to do in the legacy system is here.
RCM Application Features
The honest summary

It does the work you have today, with surfaces you'd actually use.

None of the legacy categories of work go away — claim scrubbing, modifier injection, EDI dispatch, denial categorisation, EVV compliance, fee schedule maintenance. What changes is who does the work and how it's expressed.

What goes away

  • T-SQL stored procedures as the carrier of business rules
  • Per-customer custom mapping ETL pipelines
  • Per-payer scrubber engineering tickets
  • Tribal-knowledge companion-guide edits
  • "We lost a batch" war-room calls
  • NPPES per-customer storage + refresh scripts
  • Per-state stored-procedure forks
  • Engineering tickets for SSO integrations

What it becomes

  • Content-addressed YAML rule artifacts with a simulator
  • Versioned ingestion mappings with diff + dry-run
  • Configuration surfaces with draft/approve/publish lifecycles
  • Monaco editor + live X12 preview per partner
  • Replay surface with DLQ + idempotent retry
  • Platform-wide NPPES loaded once + monthly refresh
  • State-scoped rule artifacts with explainable precedence
  • Self-service federation with key lifecycle